Huawei Releases Five Innovative Solutions for ICT Services and Software, Enabling Digital Intelligence Acceleration

At Huawei's product and solution conference held during MWC25 Barcelona, XunSu, President of Huawei's Global Technical Services Department, released five innovative solutions and best practices for ICT services and software, including: server room modernization solution, MBB cross-domain service preservation and intelligent operation and maintenance solution, mobile network N-NPS enhancement solution, differentiated business experience realizing and guaranteeing solution, and Mobile Money Enhancement Solution.

President of Huawei's Global Technical Services Department, Xunshu, delivers a keynote speech.

XunSu said, “Huawei ICT services and software continue to innovate, focus on high-value business scenarios, and connect network, data, AI, and other capabilities along the value stream, rapidly integrating Copilot (AI Assistant), AI Agent, and DTN (Digital Twin of the Network) into O&M operation processes, realizing efficient human-computer collaboration and value closure, and creating real business value and accelerate the process of digital intelligence.”

Accelerating modernization of server rooms to provide a foundation for the rapid development of new services

Accelerates the modernization of traditional convergence and access server rooms to save space, energy consumption and OPEX, support the evolution of target networks and the rapid development of new services, and improve ROI: 3D digital modeling realizes centralized one-time survey, simplifying the complexity and workload; 2C/2B/2H multi-service integration planning shortens the planning cycle to the weekly level; and more than 160 types of equipment configurations from multiple vendors are automatically converted to ensure smooth migration of services on the existing network and 0% interruption. interruption.

MBB cross-domain service survival intelligent operation and maintenance program, improve network resilience, reduce traffic loss

More than 70 percent of mobile network failures are caused by transmission links. Through Huawei's AUTIN and SmartCare collaboration, and based on the wireless, IP, and OTN cross-domain multilayer network digital twin DTNs, as well as the network and service dynamic correlation model, the intelligent body AI Agent quickly completes the root cause analysis and plan generation when it detects link failures, and completes service preservation at the minute level to reduce the scope of service impact and traffic loss. Reduce the scope of service impact and traffic loss.

Mobile Network N-NPS Improvement, Improving User Satisfaction and Network NPS

Continuously builds leading network performance and experience, and improves subscriber satisfaction and network NPS (N-NPS). Based on converged data analysis and subscriber satisfaction perception model, after N-NPS assistant Copilot identifies potentially degraded and neutral subscribers, N-NPS Intelligent Body (AI Agent) analyzes and determines the network problems that lead to degradation, and completes the closed-loop through precise optimization of the service to reduce the proportion of degraded subscribers and improve network NPS.

Differentiated Service Experience Realization and Assurance

Huawei CBS's Package Analysis Intelligence Body AI Agent analyzes package market performance and generates optimization recommendations on a regular basis, increasing the adoption rate of new packages from 50% to more than 70%, and improving the efficiency and effectiveness of package design. Huawei SmartCare's Scenario Experience Guarantee Intelligent Body AI Agent combines data analysis and network capabilities to dynamically optimize the network, guaranteeing a differentiated experience and realizing a closed-loop value stream.

Enhanced Mobile Money Program Helps Operators Create a New Portal for Mobile Digital Life

On the basis of digital wallet business, it has added more than 15 scenarios of mobile microfinance products, and the new algorithm of intelligent credit granting has increased the credit granting rate from 40% to 45%, accelerating the development of microfinance business. Together with more than 250 partners, based on the open platform, we have rapidly aggregated and enabled partners to develop digital business, and built Mobile Money as a new entrance to mobile digital life.

Finally, Xunxu cordially invites customers to Huawei's Digital Transformation Practice Center (DTPC) to explore new scenarios and create new value with Huawei's team based on global best practices and experience from more than 200 transformation projects